Refunds & Cancellations
Our policy regarding project cancellations and refunds
1.General Policy
Subscriptions to Docsphere are non-refundable after 24 hours from the time of payment, except as initiated by our customer service team. This policy applies to all subscription plans:
- Monthly Plan: ₹1,500 INR
- Yearly Plan: ₹14,999 INR
- Custom Plan: Pricing varies based on agreement.
2. Refund Requests
Refunds may only be considered under the following circumstances:
- If a technical error caused an overcharge or duplicate charge.
- If customer service determines that exceptional circumstances warrant a refund.
3.Cancellation
You may cancel your subscription at any time; however, cancellations made after 24 hours of payment will not be eligible for a refund. Cancellation requests must be submitted through the App or by contacting our customer support.
4.Custom Plan Refunds
Refunds for Custom Plans will be considered on a case-by-case basis and are subject to the terms of the agreement.